Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
We want you to be happy with your purchase and shop with confidence at Map Town. We will gladly accept returns providing the product is in new condition and the product can be resold. A copy of the invoice is required along with a short explanation for the return.
We request that you email us at firstname.lastname@example.org or call us to let us know that you will be returning an item.
All refunds will be made to the same form of payment used to purchase the product.
Please understand that we will not accept returns on software, GPS or digital products that have been opened, but we will offer an exchange for the identical product if the one you receive is defective. Proof of purchase is required.
The customer is responsible for all return shipping charges of the product. A refund for the original purchase price of the products will be issued once Map Town receives the returned merchandise in good condition. Map Town does not refund the original billed shipping charges.
Refused Delivery: If a customer refuses delivery of a package and the package is returned to us by UPS on our account, the customer will receive a refund for the purchase price of the item(s) minus any shipping charges billed on our account.
Refunds/returns are not allowed for all special ordered items.